Recent Reviews of Mercedes-Benz of Houston Greenway

Excellent service. The closing process was short and sweet.

Bridgett is an excellent service rep who explains necessary and potential repairs.

Dependable ,great service . My service advisor always a step ahead of my needs

Customer Service rep Frankie is unparalleled and the best in the business in terms of turning cars in and out in a timely manner. Same cannot be said for the quality of the service department themselves. Their diagnoses of electrical and certain mechanical issues are... Read Full Review horrific which requires return visits for the same issues. They need to replace their head master mechanic. Read Short Review

I just recently purchased my new Mercedes from Mercedes-Benz of Houston Greenway. My salesman David Griffin was very helpful, friendly and knowledgeable. He made the sales process very smooth. He went out of his way to find the right Mercedes for me. Also, everyone I dealt... Read Full Review with at the dealership was very professional and courteous. The only thing that I was disappointed in was that there was no manual for the Comand System or the Apple Carplay that came with the car. I found myself having to look for instructions on how to use everything by searching the internet. This was a little frustrating. Also, my previous Mercedes had Sirius XM already installed. The vehicle I purchased did not have this. I can use it with Apple Carplay but it's not as effortless. Other than that, I'm very happy with my new vehicle and the service I received at the dealer. Read Short Review

Remus Bulmer provided service for my brother and I today. He offered us very informative details about the car that we were interested in and provided great customer service. From the beginning of meeting him, he made us feel welcomed and it is visible that he works hard to... Read Full Review make his customers happy and informed. Overall, I totally recommend Mr. Bulmer for anyone who is interested in looking for cars in this location! Read Short Review

Great experience buying a car from MB Greenway. Ask for Remus Bulmer for a great experience! We completed the purchase over the phone and he was extremely accommodating and constantly available to answer any questions we had. He was extremely professional and makes sure the... Read Full Review process is as easy as possible for you. Definitely recommend buying a car with Remus as your sales rep! Read Short Review

I appreciate the professionalism from salesman David. I bought my car earlier this year & even now he’s making sure I’m taken care of. Thank you !

Perfect service experience. Will return to this service department with any future issues.

I live 5 hrs away from this dealership and did all negotiation over the phone and then I drove over to get my new car, i had a great experience overall, if it hadn’t been that way I won’t have drive all the way over there

Excellent service - no wait time on handing over and getting loaner car.

Found the car I wanted on-line and went to Greenway Mercedes on a Saturday and ended up purchasing the car. Everything was first class and very professional.

The service rep is terrific - keeps you informed and up to date and assures that the promised work schedule is kept. The service is completed without a problem or need for followup and within the predicted costs.

Great dependable service and easy to communicate with staff.

I decided to wait a few days to give my review because I wanted to make sure that I won’t have had any issues with the car. First of all I would like to thank the sales man Mr. Al about the transparency and cordiality during the the purchase process. We had some back and... Read Full Review forward discussions but totally part of the negotiation process. Also, my recognition for the great job performed by the service team on the car. They did a great job of preparing the car to match the level of excellence that a Mercedes premium dealer demands. Finally, I want to recognize the fair deal that I had during the trade-in process and the overall experience that I had from start to finish. I’m very satisfied with the car that I bought from Mercedes Bens of Houston Greenway and I look forward to do business again with them. Read Short Review

The Best Car Buying Experience I have ever had! Great Customer Service! David Griffin and Kevin Cayard and the other 2 gentlemen that helped us worked like a Championship team to take care of us! Most definitely will be back in December to get my S63